Frequently Asked Questions

What is AsteRx?
AsteRx is a market research panel of clinical professionals participating in a nationwide study. Participants contribute electronic information from their clinical systems which is then reported back to industry, not for profit research institutions and government agencies.

What software is AsteRx compatible with?
Asterx is currently compatible with most of the common clinical software packages.

What are AsteRx system requirements?
AsteRx can be installed on all Windows operating system platforms with the exception of Windows 98 or below. AsteRx is not compatible with Apple computers at this stage.

How much of my time is required?
The installation process takes 10-15 minutes. Once installed AsteRx operates as a background task and requires no further involvement on your part.

What information is extracted from my records?
Only de-identified, anonymous information is collected. Never at any time does AsteRx collect information that can ever identify a patient.

Asterx collects various data points depending on the clinical software used by a participant. For precise information on whats collected in a particular research study please contact us.

asteRx is committed to strict adherence to its privacy policy and the principles of the privacy act.

We are committed to ethical and appropriate practices to maintain the expectations of the community for the security, privacy and integrity of personal health information.

asteRx is committed to ensuring that any complaints are dealt with efficiently and effectively.

The Company respects doctors' clinical independence and decision-making abilities.

How can I participate?
To participate simply email us at support@asterx.com, complete the online enquiry form or contact us by phone on 02 9968 4156. One of our friendly and skilled technicians will help you during the installation process.